PDF Ebook , by Teresa Duncan
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, by Teresa Duncan
PDF Ebook , by Teresa Duncan
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Product details
File Size: 2118 KB
Print Length: 72 pages
Publication Date: July 26, 2017
Sold by: Amazon Digital Services LLC
Language: English
ASIN: B0749YV2NC
Text-to-Speech:
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Amazon Best Sellers Rank:
#975,096 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
I have a copy, have since ordered 4 for each new team member and friends in the field. I carry my copy with me everyday! Even with many year of experience this is best guide to keep your communication with insurance fluent. I continue to read and re-read.
Great recommendation for apprpriate insurance vervbiage. She has a thorough and refreshing understanding of patient communication and insurance operations.
Great
I wish this book existing 15 years ago when I didn't know what the heck I was doing at the front desk of a growing dental office. If anyone in your practice has trouble finding the right words for those tough insurance conversations, BUY THIS BOOK for every team members and read it TWICE A YEAR, or more.If you are thinking, "Jeez, $$ for every team members?? That is a lot" Um, HELLO! Think about how many patients you may have lost due to "billing issues" or how much revenue was lost because you had to right off balances.I'd also recommend Teresa's online course as well. Again, I wish something like this was available a long time ago. We are long overdue for a written guide on how to deal with insurance-driven patients and explaining tricky insurance situations .If you are a team member that just wants to make life easier for yourself or want to impress the doc, BUY IT. This is THE BEST $$$$ you will ever spend.
Teresa never fails to impress! I've enjoyed her courses over the years and this book is a great resource for any member of the dental team. As a Dental Hygienist, I occasionally use terminology or communicate to patients in ways that seem effective on my end... but are misconstrued or lost on the patient's end. I particularly enjoyed the chapter: Words Matter. It reminds us all of simple communication tools we often forget. Teresa certainly has a way with words... and a way with educating us all on the best way to say the right words at the right times. I would highly recommend this book to any dental team member!
I love this book. My boss gave this to us to read her copy, our corporation bought us copies and I COULD NOT wait to have my own copy to make notes on in the margins. The best part of this information is the easy way she changes your office jargon. Being able to have the scripts and the suggested phrases was amazing!! You need to buy this book & if possible you need to book her for your staff! Her knowledge is invaluable.
Teresa is my "Go To Person" for every dental benefit question. I love her common sense approach, and she works hard to stay on top of what is happening in the ever changing insurance world! Teresa is without a doubt my favorite dental expert, and she is the best at what she does!
Teresa Duncan's book, "Moving Your Patients to YES!" is officially on my list of "must reads" for progressive dental teams. It's not what you say, but how you say it when it comes to insurance conversations. Teresa is a master at this and she can help you become one, too.Moving Your Patients to YES!: Easy Insurance Conversations
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